Shop til we drop Policies
Privacy Policy
Shop Til We Drop (“we,” “us,” or “our”) operates the website https://www.shoptilwedrop.shop/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from the Site. We are committed to protecting your privacy and complying with applicable data protection laws, including those applicable in the United States.
1. Information We Collect
We collect information you provide directly, such as:
- Contact details (name, email address, mailing address, and telephone number) when placing an order or creating an account.
- Payment information (processed securely by third-party gateways).
- Order details and communication history.
We also automatically collect:
- Usage data (IP address, browser type, pages visited, and device information) via cookies and similar technologies.
- Location data derived from IP addresses for shipping purposes.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders, including shipping and authentication of luxury handbags and accessories.
- Communicate with you regarding orders, updates, or customer service inquiries.
- Improve the Site, analyze trends, and personalize your experience.
- Send marketing communications if you have opted in (you may unsubscribe at any time).
- Comply with legal obligations and prevent fraud.
3. Sharing of Information
We do not sell your personal information.
We may share it with:
- Service providers (e.g., Shopify platform, payment processors, shipping carriers, and email service providers) who assist in operating the Site and fulfilling orders.
- Professional advisors or as required by law (e.g., court orders or regulatory requests).
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is infallible, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies The Site uses cookies for functionality, analytics, and advertising. You may manage cookie preferences through your browser settings. We also utilize third-party analytics tools.
6. Your RightsDepending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at info@shoptilwedrop.shop. We will respond within a reasonable timeframe.
7. Children’s PrivacyThe Site is not intended for individuals under the age of 18. We do not knowingly collect data from children.
8. Changes to This PolicyWe may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us For questions regarding this Privacy Policy, please contact us at:
Email: info@shoptilwedrop.shop
Phone: 305.699.6932
Address: Norwood, OH, USA
Shipping, Returns and Exchanges Policy
This policy governs shipping, returns, and exchanges for purchases made on https://www.shoptilwedrop.shop/. All sales are subject to the terms below.
Shipping
- Processing Time: Orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays).
- Shipping Methods and Costs: Domestic shipping within the United States is available via standard carriers. International shipping is offered where permitted. Shipping costs and delivery estimates are calculated at checkout based on destination, weight, and selected method.
- Delivery Estimates: Domestic deliveries typically arrive within 3–7 business days; international deliveries may take 7–21 business days or longer depending on customs processing. Actual delivery times are not guaranteed.
- Shipping Address: We ship to the address provided at checkout. We are not responsible for delays or losses caused by incorrect addresses.
- Risk of Loss: Title and risk of loss pass to you upon shipment. Returns and Exchanges
- Return Window: Eligible items may be returned within 14 days of delivery for a refund or exchange, provided they are in their original condition, unused, with all tags and authentication documentation intact.
- Eligibility: Returns or exchanges are accepted for most pre-authenticated luxury handbags and accessories. Items that are final sale, personalized, or damaged due to customer use are not eligible. Defective or misrepresented items may qualify for a full refund or replacement at our discretion. - Return Process:
1. Contact us at info@shoptilwedrop.shop within the return window to obtain a return authorization.
2. Ship the item back at your expense using a trackable method.
3. Once received and inspected, we will process a refund to the original payment method (typically within 7–10 business days) or issue an exchange.
- Refunds: Refunds cover the item price only; original shipping costs are non-refundable. Return shipping fees are the customer’s responsibility unless the item is defective.
- Exchanges: Exchanges are subject to availability. If the desired item is unavailable, a refund will be issued.
Additional Terms
We reserve the right to refuse returns that do not meet the stated conditions.
All luxury items undergo authentication prior to shipment; however, authentication opinions are final.
For questions, please contact us at info@shoptilwedrop.shop or 305.699.6932.
Personal DataUsage Policy
This Personal Data Usage Policy supplements our Privacy Policy and details how Shop Til We Drop collects and uses personal data in the course of providing our services.
Purposes of Data Usage
We process personal data solely for the following legitimate business purposes:
- Order fulfillment and transaction processing (including payment verification, shipping coordination, and product authentication).
- Customer account management and service provision.
- Internal business operations, such as inventory management, quality control, and fraud prevention.
- Marketing and promotional communications, but only where you have provided express consent or where permitted by law (you may withdraw consent at any time).
- Legal compliance, dispute resolution, and protection of our rights. Legal Basis for Processing Where applicable law requires it, we rely on:
- Contractual necessity (to fulfill orders).
- Legitimate business interests (e.g., improving customer experience).
- Consent (for optional marketing uses).
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. Order-related data is typically retained for seven years to comply with tax and accounting obligations.
Data Sharing and Transfers
Personal data may be transferred to trusted third-party service providers located in the United States or other jurisdictions for processing on our behalf. Appropriate safeguards are maintained to protect such data.
Your Control Over Personal Data
You may request information about the personal data we hold, request corrections, or request deletion (subject to legal retention requirements) by contacting info@shoptilwedrop.shop. We will verify your identity before processing such requests.
Policy Updates
We may revise this policy as needed. Material changes will be communicated via the Site or email where appropriate.
For any inquiries regarding the use of your personal data, please contact us at info@shoptilwedrop.shop or by phone at 305.699.6932.